Frequently Asked Questions (FAQs)
Here are some frequently asked questions (FAQs) we often encounter:
01
Do you manufacture/produce your own cement decor and furniture?
Yes, we pride ourselves on manufacturing and producing our own cement garden furniture. Our company operates its own production facilities where we carefully craft each piece using high-quality materials and skilled craftsmanship.
This allows us to offer our customers the assurance of superior quality, design flexibility, and timely delivery. Whether it’s a standard design or a custom order, our in-house manufacturing capabilities enable us to fulfill a wide range of requirements with precision and expertise.
02
How do your artisans craft cement into their desired shapes?
Typically, craftspeople use the pushing method — applying pressure to clay while using a pottery wheel — to form shapes. However, Markenjes artisans use the pouring method to create a wide range of products, from planters and vases to tables and chairs. This way of crafting means that a cement mixture is poured into a mold. Through this process, Markenjes can meet the exacting requirements of clients. It can achieve smooth surface finishes and precise object dimensions.
03
What are the advantages of using cement for outdoor decor and furniture compared to other materials?
Using cement for outdoor furniture offers several advantages. It’s durable, resistant to weathering, and can withstand various environmental conditions. Additionally, cement provides a sturdy and stable foundation, making it ideal for outdoor settings where furniture may be exposed to wind, rain, or sunlight. Its versatility in design allows for a range of styles, and it requires minimal maintenance compared to other materials. Plus using cement material is more eco-friendly compared to other materials traditionally used for outdoor furniture.
04
Are your cement decor and furniture pieces customizable in terms of size, design, and color?
Yes, our cement-based decor and furniture pieces are customizable in terms of size, design, and color, according to our clients’ requests.
05
Can you provide assistance with the design process for custom order?
Certainly! Markenjes can help guide you through the design process for custom orders.
06
Do you provide warranty or guarantees for your cement-based products?
Yes, we do provide warranties or guarantees for our cement-based pieces. The specifics of the warranty or guarantee are determined through agreement with the client. We strive to ensure customer satisfaction and stand behind the quality of our products.
07
How do you ensure the durability and longevity of your cement-based products?
Markenjes uses high-quality materials and weather-resistant finishes in our cement furniture. Additionally, we incorporate reinforcement materials beyond just cement itself.
08
Do you provide warranty or guarantees for your cement-based products?
To maintain cement decor and furniture, regularly clean it with a mild detergent and water to remove dirt and stains. Avoid harsh chemicals.
09
Does your company practice eco-friendly manufacturing processes?
Yes. One of the things Markenjes prides itself on is its use of the air-dying process when it comes to creating cement garden furniture. Rather than other companies that use kilns, which require energy to operate and, in some cases, spew out toxic by-products, our company does not use such equipment in our operations. Because of this, we are not part of the list of businesses that use 35 million tons of standard coal annually to power their kilns. We also do not incorporate harmful chemicals like lead or cadmium in our manufacturing.
10
Do you offer bulk discounts for large orders?
Yes, discounts are given to clients with bulk orders.
11
What is the typical lead time for manufacturing and delivery of
cement decor and furniture orders?
About 3 months for the lead time of manufacturing and the delivery depends on the country where the products will be exported.
12
Do you offer transportation solutions for international orders?
Absolutely! At Markenjes, we’ve got your international logistics covered. From urgent air freight to cost-effective ocean freight, our trusted partners ensure safe and efficient deliveries worldwide.
13
Are your cement-based pieces suitable for both residential and commercial use?
The versatility of our products can cater to these options.
14
What sets your cement-based decor and furniture apart from competitors?
Our cement decor and furniture is different in many ways from our competitors. One is because of the design. Our head designer incorporates patterns like blue streaks, subtle columns, and rugged textures to help elevate your vision, whether it’s highlighting greenery or achieving a modern vibe. Another factor that sets our products apart is the use of cement in the manufacturing process. Unlike traditional terracotta-based products, our items are durable, especially in hot or cold climates. This allows you to worry less about whether your furniture will be ruined because of changing environmental conditions.